JOB DESCRIPTION

TITLE: BARTENDER

REPORTS TO: MANAGER / GENERAL MANAGER

Job Overview:

The purpose of this position is to interact with our guests and ensure they have a great experience when dining at our restaurant. Bartenders are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, you are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed. Bartenders are expected to provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.  Bartenders are also expected to have some basic cooking knowledge and precise menu spec and preparation knowledge.

General Responsibilities:

• Prepares the bar itself and tables in the bar area, restocking napkins, making sure the condiments are refilled, performing all other preparation tasks and side work.

• Prepare and serve alcoholic and non-alcoholic drinks consistent with our restaurant’s standard drink recipes.

• Learn the names and personally recognize our regular and return guests.

• Record all orders accurately and immediately after receipt into the POS system.

• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items…etc.

• Handle the table booking messages, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.

• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.

• Prepare mixed drinks for service bar and for your customer’s as needed.

• Properly open and pour wine at the tableside.

• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, refrigeration, floors, tables, and all storage areas.

• Report all equipment problems and bar maintenance issues to the Management.

• Assist in the restocking and replenishment of bar inventory and supplies based on the pars provided by Management.

• Obtaining revenues, issuing receipts, accepting payments, returning the change.

• Performing basic cleaning tasks as needed or directed by supervisor.

• Filling in for absent staff as needed.

• Assisting with special events as needed.

• Greet all guests and owners warmly with an appropriate greeting and in a timely manner.

• Adhere to grooming and appearance standards consistently.

• Understands and can communicate products and services available at the restaurant.

• Must have some familiarity with basic cooking skills.

• Perform other duties as assigned by the manager on duty.