TITLE: BUSSER
REPORTS TO: MANAGER / GENERAL MANAGER
Job Overview:
The primary responsibility of a Busser is to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well as supporting servers and service staff with refills and clearing tables. Other duties will be expected as need arises.
Duties & Responsibilities:
• Obtain service area assignments at the beginning of each shift.
• Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
• Between settings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
• Inspect assigned restroom every 15 minutes and clean as needed.
• Respond appropriately to guest requests. Communicate guest requests to server immediately.
• Communicate with server, hostess, and manager to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Thank guests as they are leaving – Good people skills.
• Pull trash cans to designated area as they become full. Assist in the dumping of trash in the appropriate designated area.
• Keep trash cans clean an replace trash bags as needed.
• Show flexibility in terms of your schedule to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Maintain a high level of personal cleanliness
• Be a team player; Help out fellow employees when possible.
• Perform other duties as assigned by the manager on duty.